RIIWHS204E Work Safely at Heights

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RIIWHS204E – Work Safely at Heights

TWO Day Courses, ONE Day Courses or 4 hr Re-certification Courses available.

First AidOur course in Work Safely at Heights will provide you with the skills and knowledge required to conduct a quality risk assessment of the working environment. Our working from heights course also provides you or your staff with practical experience and knowledge on how to safely conduct work-related activities from heights with the focus on fall prevention rather than fall arrest.

This nationally recognised training course has been designed to equip workers with the skills and knowledge to safely work at any heights in any situation.

During the working safely at heights training course we will cover both the theory and practical components of working from heights. Our training is only conducted by experienced emergency services and industry personnel who are fully competent in the usage of heights equipment and in undertaking heights rescues. Our trainer has both the qualifications and current relative industry experience to walk you through the requirements of working safely at heights.

Intelligent Training Solutions teaches on-site working from heights training courses throughout Victoria. Intelligent Training Solutions will tailor the practical training scenarios to suit your company’s working at heights requirements. Prior to the commencement of your training we will normally request a copy of your working at heights safety procedures, policies and any other relevant workplace documentation used by your company in order to customise and tailor our training directly to your requirements.

The following Nationally Accredited Unit of Competence is included in this Certificate:

Core Unit Unit Name
RIIWHS204E Work Safely at Heights

Course Pathways

You will be provided with advice on additional training options throughout the delivery of this course. This unit is generally required by learners who are entering the industry or are required to undergo refresher training in accordance with company requirements or WorkSafe’s compliance code for working at heights which states that retaining or refresher training should be provided as appropriate for a particular workplace.

Prior to Enrolling

Prior to enrolling into this course you may wish to download a copy of the ITS Information Handbook together with the RIIWHS204D Student Unit Outline document. These documents will highlight any expectations we will have from you and provide you with a clear understanding of your required commitment to this course including information on Intelligent Training Solutions policies and procedures, assessment appeals policy and much more. This document can be obtained by contacting our office or is available for download from the right hand side menu bar located within this web page.

Items you will receive on this course

Once you have successfully completed this course you will receive the following items:

  1. A Certificate and Transcript of Results containing:
    • RIIWHS204E Work Safely at Heights

Please note: Once you have satisfied all the requirements of this course and made payment your certificate will be sent to you within 7 to 14 days. If you require your certificate urgently for any reason please inform your trainer so that they can make the required arrangements for you.

2020 Course Fees & Enrolment Options

How to Enrol

Online Options for this course:  PDF Download | In Person.

Applicants wishing to enrol into this course must complete the Enrolment Form in person or by downloading and completing the PDF version. To get a PDF copy of the enrolment form simply click the ‘ITS Enrolment Form’ link located in the right hand side menu bar, alternatively you may wish to speak with one of our team during business hours.

This Course Covers

  • Overview of working safely at heights
  • Technical and safety information
  • Safe work method statements
  • Inspecting a worksite
  • Identifying and controlling hazards
  • Select and check safety equipment
  • PPE
  • Fall prevention devices
  • Temporary work platforms
  • Fall arrest systems
  • Individual fall-arrest systems
  • Anchorage lines and rails
  • Move tools and equipment safety at heights
  • Using scaffolding
  • Safely access the working area
  • Preventing suspension trauma
  • First aid for suspension trauma
  • Clearing the work area
  • Storing equipment
  • Reporting

Even though working at heights training is a serious topic our courses are fun, practical and engaging. They contain a lot of valuable content to ensure participants remain engaged rather than listening to stories of a trainers past experiences. Our trainer is a emergency services qualified and industrial expert within the industry. Our standards are high to ensure that the information you receive during this course is current and practical and not just taught by a working from heights trainer. We believe in providing you with highly qualified trainers that have real industry experience that is current.

Student Support

Intelligent Training Solutions prides itself on its customer service and on the support it provides to its students. This course is supported via the following ways:

  1. Face to Face by appointment
  2. Telephone – we can call you
  3. Webinar – Video or Audio over computer
  4. Email

Once you enrol into any of our courses you will be emailed your trainers contact details. If you require any assistance feel free to contact your trainer or our office Monday to Friday, 8.30am to 5.00pm (after hours support is also available) or Saturday’s, 8.30am to 12.30pm. We are here to help!

Training Venue

Intelligent Training Solutions is able to deliver this course at your workplace, training venue or community function center. If you would like to come to us we can see you at our East Keilor training venue. Contact Us for more information.

Group Bookings

If you have a group of people that would like to enrol into this course and you would like us to deliver this course in your area please let us know and we will make all the arrangements. We specialise in corporate bookings and are flexible and dynamic to accommodate most organisational requirements.

Enquire Now for Group or Company Bookings

Course Entry Recommendations

It is recommended that you are either employed or seeking employment within a job role that requires you to be certified in working from heights. Participants should have basic Language, Literacy and Numeracy skills and have the physical ability to enter and work within confined spaces. This unit does not mandate any entry requirements however industry consultation together with the RII companion volumes for this unit recommend that participants LLN ACSF performance indicators should be at a level 2 for this course. If you are unsure about your LLN level you can assess yourself for FREE and anonymously using the SafeWork Resources LLN indicator tool by clicking: ACSF performance indicators should be at a level 2 for this course. If you are unsure about your LLN level you can assess yourself for FREE and anonymously using the SafeWork Resources LLN indicator tool by clicking: http://lln.safework.com.au/

Assessment Methods

This unit of competence will be assessed. The assessment will be based on the principles of CBT (competency-based training). A successful outcome for this certificate will be determined by a range of different methods including written submission of work, observation of simulated and practical activities, structured questioning or discussions.

Recognition of Prior Learning (RPL)

Learners are able to have their competency from prior learning and work experiences recognised in this unit through the following requirements:

RPL will be offered to learners by way of an assessment only pathway as the requirements for this unit are subject to change in line with OHS working from heights code of practice or workplace requirements. Please note that the intention of this unit of competence is to gain or update the skills and knowledge required when working from heights. It has been determined through our industry consultation that RPL will only occur through a full assessment pathway.

Terms and Conditions

The training offered by ITS provides the skills and knowledge to safety work at heights. ITS accepts no responsibility for the subsequent actions of participants.

Working at heights training involves moderate physical activity including kneeling, bending and hanging suspended in mid-air. ITS does not accept any responsibility for any harm suffered by you as a result of your participation in the course. If you have any special needs (including those in relation to Language, Literacy or Numeracy) a relevant disability or condition, or any other concerns you should raise these prior to enrolment.

Refunds and Cancellation Policy

Please note we are unable to refund money to you if:

  • You change your mind for to any reason within 7 days prior to course commencement. (NOTE: Please make sure that you wish to undertake confined spaces training as ITS does not have a cooling off period and no money will be refunded within 7 days of commencement.)
  • If you are required to leave class and are unable to return within a timely manner.

Additional information on the ITS refund policy can be found on the ITS RII Enrolment Form or the Information Handbook.

Student Rights

  • You have the right to complain about the performance of our administration services, trainers or assessors
  • You have the right to appeal the assessment decision made by our trainers. Please refer to the ITS appeals policy located in the information handbook or available on this website.
  • You can view our Complaints and Appeals policies by downloading them from our website, located in the right hand menu bar on this webpage.

Once you have Enrolled

Your enrolment into this course will be confirmed via email and text message (SMS). You will also receive the contact details of your trainer via email, should you require any assistance or support throughout this course. Once your enrolment has been processed by ITS you will receive a ‘welcome’ email.

Required Resources and Book List

ITS will provide you with all the required resources and books on the day of your course. When you enrol into this course you will receive:

  • RIIWHS204E – Work Safely at Heights Learner Guide

Required Equipment (Student)

It is recommended that you provide the following:

  1. Working pens and highlighters for use on the course.
  2. A4 lined workbooks for taking notes (minimum 150 pages)
  3. Suitable clothing and shoes in order to participate in heights training activities.
  4. Photo ID to confirm your identity

Related Topics:

Intelligent Training Solutions has also contextualized this course for kinder, primary and secondary school teachers and support staff. To find out more please contact us.

Upon successful completion of this course

Upon the successful completion of this accredited certificate you will receive a (PDF) Transcript of Results and Certificate via email

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