T&Cs Clause 9 – Notifying I.T.S of a change of personal details
Change of address or contact details
A student must notify Intelligent Training Solutions of any changes to their address, telephone numbers, and email addresses. Intelligent Training Solutions requires your updated information so that a student can be contacted with important and relevant information affecting their course or their enrolment.
NOTE: It is important to remember that Intelligent Training solutions will only send a student’s certificate to the email address or postal address that we have on record for that student. A failure to notify Intelligent Training Solutions of any changes to your contact details may result in your Certificate being sent to the wrong location or email address.
A fee of $7.50 will be charged by Intelligent Training Solutions should your Certificate need to be resent due to a failure to update your contact details with us.
Change of name
A student must notify Intelligent Training Solutions if they have officially changed their first name or family name. Evidence via a certified Change of Name Certificate issued by Birth, Deaths, and Marriages will need to be provided to Intelligent Training Solutions by the student. A student will also need to update their USI record before Intelligent Training Solutions can re-issue their Certificate or change the name on their enrolment.
Students should email the Intelligent Training Solutions administration office with their request for a change of name, together with a certified copy of their Change of Name Certificate issued by Birth, Deaths, and Marriages
It is strongly recommended that students notify Intelligent Training Solutions within seven days of a change occurring in their contact details or name.
Can I have my Certificate sent to another address not on my student record?
A student may have a friend or member of your family collect your Certificate on their behalf, providing that they completed, signed, and returned the ‘Academic Verification Privacy Waiver Form‘